INCIDENT CHAMBER · VERIFIED RECORDS

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UnverifiedSource confirmedMultiple sourcesOfficial report

Organization

New York City's MyCity chatbot advised businesses to break the law

Unexpected BehaviormoderateSource confirmedMEDIUM 0.65

Model: MyCity chatbot (Microsoft Azure AI)
Organization: Microsoft AI
Sources: 1
Verification: SOURCE CONFIRMED

An investigation by The Markup found the city's official business chatbot giving incorrect and in some cases unlawful guidance on housing, labour and consumer rules.

Evidence · The Markup investigation.

themarkup.org

1 records